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Company: Bed Bath & Beyond
Location: Yuma
Posted on: September 15, 2019

Job Description:

Key Responsibilities:

--- Engages customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support

--- Processes customer transactions through the register/ customer service desk

--- Collects and processes payment from customer and enters into register system (includes applying coupons, providing change and receipts)

--- Packages customer purchases for removal from the store (includes wrapping, bagging)

--- Knowledgeable of available technology and tools

--- Operates in all facets under the fundamental principles of GOT A PEN

--- Uses LEAD when assisting customers

--- Ensures all items intended for purchase are identified and properly scanned

--- Executes activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)

--- Returns misplaced product, customer returns, and other product gathered in the front-end to the correct location in the store

--- Assists customers by offering a Beyond order when merchandise is out of stock or not carried in the store

--- Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping

--- Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities

Key Dimensions of Role

Customer Service --- Responds to various straightforward customer requests

--- Provides information on products to customers and may make product recommendations

--- Escalates customer issues to senior team members

Product and Store Knowledge

--- Requires understanding of the stores products

--- Follows routine store processes and procedures in order to accomplish routine tasks

Store Operations

--- Accurately completes assigned tasks using prescribed guidelines under direct supervision

--- Work may include merchandise processing and stockroom and sales floor organization


--- No leadership responsibilities

--- Has limited impact on store results by accurately completing assigned tasks

Other Role Requirements


--- High School diploma or equivalent desired, ( or currently enrolled in High School or GED program (We hire 16 year olds?)

--- 0-1 years of retail experience desired


--- Accepts accountability to follow all safety and security procedures for self and others

--- Immediately reports unsafe conditions


--- Minimal travel requirements

Keywords: Bed Bath & Beyond, Yuma , Cashier, Hospitality & Tourism , Yuma, Arizona

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