IT Business Relationship Manager
Company: Arizona Western College
Posted on: October 4, 2018
POSITION:IT Business Relationship Manager SALARY:$65,000 - $68,900 depending on experience. Plus excellent fringe benefits. QUALIFICATIONS: Required: Associates degree or four years' experience supporting enterprise ERP or related solutions. Demonstrated high-level technical and analytical skills, effective organizational and professional customer service skills, and extensive experience with architectural best practices and goals. Proven ability to lead in an environment driven by customer service and teamwork. Ability to translate business strategies into architecture requirements, set goals to support objectives, and demonstrated ability to achieve results in a collaborative manner and to interact with all levels of the organization. Ability to self-manage and prioritize work and balance competing priorities, and to provide clear and useful documentation of work. Ability to thrive in a fast-paced, complex environment driven by customer service and teamwork. Preferred: Bachelor's degree and industry standard professional certification. Experience with Ellucian Colleague ERP and working in IT in a higher-education setting. Experience with project management, the establishment of KPIs to support work efforts, and business process reengineering. Notes: Evening, weekend, holiday, overtime hours and travel may be required. SUMMARY OF FUNCTION:Serve as a technical partner and advances the strategic capabilities of Arizona Western College business units as relates to the customization, implementation, training, and support of enterprise applications. Support and work to implement the values of the College. TYPICAL DUTIES:Understands business processes, workflows, and business cycles as well as how enterprise applications support those systems. Understands interactions between systems from business and technical perspectives.Partners with business leadership to plan new joint initiatives with IT, evaluate proposals, and prioritize projects. Identifies opportunities for business process reengineering and facilitates the change within IT and business units to deliver highest-value improvements to systems and processes. Advises enterprise architects on business requirements and helps develop strategic plans for technology improvements at the college. Provides leadership to project teams and partners with the IT project manager to ensure that plans are well thought out and that work is delivered as designed and on time. Educates business partners about technology processes and capabilities, and acts as liaison between technical architects and business leaders and users. Understands the basics of risk, cyber security, FERPA, PII, and HIPAA. Identifies and notifies supervisors of opportunities to improve the cyber security posture of the college and to reduce risk to the institution. Uses best practices for risk mitigation and ensures that policies and procedures are followed, and updates/creates new policies and procedures as required. Actively engages in a process of continual professional development, encompassing hard technical skills and personal soft skills. Volunteers for and participates in college committees, local, and national groups related to professional duties and responsibilities. Support and participate in strategic initiatives and perform other duties as assigned. CLOSING DATE: First review of applications begins on August 1, 2018. Position will remain open until a suitable candidate is found. ADDRESS INQUIRIES TO: Arizona Western College Human Resources Phone: / FAX: / TTY: APPLICATION PROCEDURE: The following materials must be uploaded at the time of application. Any materials submitted via e-mail, fax, or mail will not be accepted. Applications missing any of the below requirements will be considered incomplete and will not be reviewed. 1. Completed a1pplication 2. Resume or curriculum vita 3. Cover Letter 4. Unofficial College/University transcripts ARIZONA WESTERN COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER - provided by Dice FERPA, PII, HIPAA, IT,
Keywords: Arizona Western College, Yuma , IT Business Relationship Manager, IT / Software / Systems , Yuma, Arizona
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