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Computer Network Support Specialist

Company: Aecom
Location: Yuma
Posted on: May 13, 2019

Job Description:

Purpose and Scope: Performs computer/peripherals diagnostics, troubleshooting, and provides help desk assistance for the site assigned users of related network tools/systems. Essential Responsibilities: Maintain, Install and configure workstations, Ethernet network cabling, and other related equipment, devices, and systems Supports Network and System Vulnerability Assessment and Remediation, Backups and Disaster Recovery Maintain up-to-date equipment and software inventories, and up-to-date network drawings Troubleshoot networks, systems, and applications to identify and correct system malfunctions, operational difficulties, and remediate vulnerabilities Assist in developing Network Operations Policies, Standards and Procedures Knowledge of Microsoft Windows 10 Understanding of DNS, DHCP, and TCP/IP Understanding of Microsoft Networking and Active Directory Ability to work independently with minimal supervision as well as in a team environment Demonstrate ability to develop creative solutions to complex problems Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery Ability to prioritize, organize and execute tasks in a high-pressure environment Ability to communicate the status of various systems to management and/or support personnel Knowledge of Microsoft Office Suites (Word, Excel, etc.) and standard desktop applications on images Understand ITIL overview and tier structure support Ability to follow escalation procedure within IT Operations Ability to image, label and post configure devices. IND-WFS Business Line Management Services Position Title Computer Network Support Specialist Position Status Full-Time What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to make amazing happen in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. Clearance Types Secret Minimum Requirements Minimum Position Knowledge, Skills, and Abilities Required: Requires Associates Degree in an Information Technology related discipline (Information Technology, Computer Science, Information System Management, or related field) and 1 year of IT/IA experience or at least 2 years of a combination of IT Training, IT Certifications and progressively relevant work experience in the areas of: System/Network Administration Server Administration Information System Security Minimum Experience Requirements: Minimum of 2 years experience in the following areas: Deployment/Maintenance of IT networks consisting of computer systems and network servers, network interfaces and associated equipment. Automated Patch Management solutions such as WSUS Configuring systems to Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) standards including Windows and Linux Servers and Workstations Installation, maintenance and administration of information systems to include Windows and Linux desktops and servers Backups and Disaster Recovery systems Microsoft Office products supportMinimum Position Specific Training Required: Must maintain DoD 8570.1 certification requirements for IAT-I Requires documented training in one of the following areas: network infrastructure (Cisco), Microsoft Windows, Linux OS. Certification Requirements: This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 45 and as a condition of employment incumbents of the position are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M-5239.2, which include: Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (described in SECNAV M-5239.2) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned, and; Participate in a continuous learning program as described in SECNAVINST 1543.2. A minimum of 40 hours of Cyber IT/CSWF related continuous learning annually documented in a current individual development plan signed by both the employee and supervisor. Security Clearance Requirements: Must possess and maintain a government Secret Security clearance Must possess a valid state Drivers License Preferred Qualifications Documented formal training in Microsoft Windows 10 Possession of excellent customer service and organization skills Possession of excellent oral and written communication skills Business Group Management Services Group (MS) Office Location 1YUAZ - Yuma, AZ - AECOM / STTR City Yuma Country United States of America State/Province USA - Arizona

Keywords: Aecom, Yuma , Computer Network Support Specialist, IT / Software / Systems , Yuma, Arizona

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