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Crew Foreman (Water)

Company: RDO Equipment Co.
Location: Yuma
Posted on: June 7, 2021

Job Description:

This individual will be responsible for the effective installing and repairing liquid handling systems at high levels of quality. They will travel to customer locations to perform in-field services. They will also advise and recommend changes and improvements to the Field Supervisor and Service Manager. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Specific Duties Include:

  • Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
  • Perform reconditioning and repair of all systems and components.
  • Assign jobs and work areas to Installers according to their skills and knowledge.
  • May have supervisory responsibilities.
  • Proactively seek customer feedback, anticipate problems and respond promptly. Respond and follow up to employee issues and concerns.
  • Install, diagnose, inspect, recondition, repair, assemble, and service systems as assigned by

the supervisor.

  • Document system information and repairs completed on work order, including parts and fluids used.
  • Identify and communicate solutions for customer service opportunities in the store's area

of responsibility.

  • Maintain technical and product knowledge on all equipment sold within the dealerships area

of responsibility.

  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Water.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

  • Ability to assemble and perform maintenance functions on liquid handling systems (pumps, pipeline, filters, tanks, etc.)
  • Current and valid driver license as outlined in company policy manual
  • Excellent customer service skills
  • Excellent oral and written communic

Keywords: RDO Equipment Co., Yuma , Crew Foreman (Water), Other , Yuma, Arizona

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