Assist in the creation, review, update and retention of credit
union documents, including, but not limited to, policies,
procedures, guidelines, forms, and standard member communications
(letters and notices). Works with peers in the creation, review,
and update of documentation. Communicates the status of documents
to peers and employees.
ESSENTIAL DUTIES and RESPONSIBILITIES
Assist with managing credit union documentation including, but
not limited to policies, procedures, guidelines, forms and standard
member communications such as letters and notices.
Assist with overseeing the documentation review and update
Assist with creating, reviewing, and updating documents, as
Communicates documentation processes and procedures.
Tracks and communicates the status of documentation in creation,
review and retirement.
Carries out duties and responsibilities in support of the Team
Organizing Principle (TOP) and the Corporate Values.
Builds trust with staff and peers through tact, diplomacy and
Performs duties in compliance with all governing federal and state
regulations, rules and laws, including, but not limited to the Bank
Secrecy Act (BSA).
Other duties and responsibilities as assigned.
QUALIFICATIONS AND REQUIREMENTS
The requirements listed below are representative of the
knowledge, skill, and/or ability required to perform in this
position satisfactorily. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential duties
Associates Degree in Communication (Mass/Digital), Writing
(General, Technical, Professional, Creative, or Business),
English/English Literature, Journalism, Publishing, Liberal Arts,
Rhetoric/Rhetoric Studies, Media (New, Emerging, Social), Public
Relations or related field, preferred.
One to two years of related work experience in editing and
publishing documents, preferably in a financial institution.
Experience working with various levels within an organization with
varying documentation needs.
Proficiency in reading, interpreting, comprehending and advising
on varying types of documentation used to communicate, instruct,
capture information, and/or advise readers/end users. Knowledge of
documentation methodologies used to review, track, organize,
catalogue and retain documentation. Knowledge of Microsoft Office,
including, but not limited to Outlook, Word, Excel and Power
Strong written and communication skills. Ability to assess,
recommend, select and deploy documentation technologies and
processes. Other desired abilities include, but are not limited to,
highly organized, strong time management, critical thinking,
flexibility, initiative, work in collaboration, develop work and
project plans/outlines, conduct research, make recommendations,
creative skills and usage of photographs, drawings, diagrams, and
charts that increase users understanding, and respectfully and
professionally engage in assessments and difficult and/or heated
conversations that are grounded in fact for the betterment of the
organization. Requires the ability to assess when information
should not be shared in support of privacy and confidentiality.