YumaRecruiter
the smart solution for Yuma jobs

Remote Work at Home Bilingual Customer Service Retention Expert (English/Spanish)

Company: MommyJobsOnline
Location: Yuma
Posted on: January 11, 2019

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. How to apply: To get connected to this client please register to become an agent and click on https://jobseekeronboard.com/become-a-member-join-now/ and reference agent id code JSOBDonna when you sign up online. We will be in contact with you within 24 hrs via email. Please call today 1 (405) 586-8415 if you have further questions.W

Keywords: MommyJobsOnline, Yuma , Remote Work at Home Bilingual Customer Service Retention Expert (English/Spanish), Other , Yuma, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


$16-$35+/Hour Part Time Jobs Hiring: (Positions Open)
Description: Easy Apply, Immediate
Company: PartTime.FindDreamJobs.com
Location: Calexico
Posted on: 01/15/2019

Work at Home Benefit Reps - (Telecommute)
Description: We are looking for customer representatives to enroll our members into our health benefit plans.
Company: Ameriplan IBO
Location: Yuma
Posted on: 01/18/2019

Spanish Tutor Jobs
Description: Superprof, the US' 1 tutoring network, are offering you the chance to become a private Spanish tutor and start tutor jobs at a time and price that suits you. Tutoring is the ideal job for students, graduates, (more...)
Company: Superprof
Location: El Centro
Posted on: 01/15/2019


Benefit Consultant Needed PT/FT Positions
Description: Start A Career Today Are you looking for a safe and legitimate way to make money from home If so, we are currently
Company: Career Division
Location: Yuma
Posted on: 01/19/2019

Here are the details Work from home
Description: National Healthcare Benefits Company seeking team players. Established in 1992 this company has EARNED an A rating
Company: Healthcare Benefits
Location: Yuma
Posted on: 01/15/2019

Solution Architect - Data Security
Description: Solution Architect Pre-Sales Engineering At Micro Focus, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations (more...)
Company: Micro Focus
Location: Yuma
Posted on: 01/20/2019

$16-$35+/Hour Part Time Jobs Hiring: (Positions Open)
Description: Easy Apply, Immediate
Company: PartTime.FindDreamJobs.com
Location: Yuma
Posted on: 01/22/2019

Military & Family Life Counselor (School and Child Youth Behavoral), MCAS Yuma, AZ
Description: Must hold an Arizona independent license. Travel and/or relocation assistance may be available. Provides the full breadth of Child and Youth Behavioral CYB counseling services to children of all ages (more...)
Company: Magellan Health
Location: Yuma
Posted on: 01/22/2019

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding, and support of a national recruiting (more...)
Company: Mommy Jobs Online
Location: Yuma
Posted on: 01/19/2019

Hiring Now For Part Time Event Specialist
Description: Event Specialist Part Time Sales Are you outgoing, friendly and enjoy meeting new people Our part time Event Specialist jobs are fun and exciting and could be a great fit for you Join our winning team (more...)
Company: Advantage Solutions
Location: Yuma
Posted on: 01/15/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Yuma RSS job feeds