Salesforce Business Analyst - Remote
Company: Eagle Creek
Location: Yuma
Posted on: January 25, 2023
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Job Description:
Job DescriptionJob Overview:Eagle Creek, an Atos Company is
seeking a Salesforce.com Business Analyst to support sales and
delivery teams on the Sales Cloud, Service Cloud, Marketing Cloud
and force.com platforms. The ideal candidate will have a background
in identifying application requirements, functional design,
configuration and testing.DutiesGather and refine requirements for
the creation of functional and technical design.Conduct and lead
requirements and solution design workshops.Drive discovery
conversations with our clients' IT staff and business
stakeholders.Author design and configuration specifications based
on client business and technical requirements.Define process,
create, and maintain workflow and related documentationEvaluate
client processes and technologies for the purpose of innovation and
improvement.Develop and maintain requirements documentation
including RTM.Provide configuration expertise for validation and
testing.Work with client user groups to identify and set priorities
for future innovation.Advise and guide clients towards best
practices in Salesforce.com configuration, workflow, customization
and data validation.Participate in pre-sales efforts and strategic
project planning as required.Mentor and train, formally and
informally, lesser experienced resources.Develop project-specific
training material.Create and execute Functional Test ScriptsConduct
training sessions.Desired Skills5+ years in dedicated BA role on
CRM consulting and implementation engagements.3+ year dedicated
Salesforce.com BA experienceDeep understanding of Salesforce.com
technical requirements, system configuration, user requirements and
all related policies and procedures.Salesforce.com Service Cloud
implementation experience.Knowledge of APEX and VisualForce
development.Experience with Software Development Life Cycle
methodologies and best practicesExperience in web technologies like
HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAPStrong
documentation, prioritization and training skills.Excellent
customer interface, analytical and problem solving skills.Excellent
communication and inter-personal skills, accustomed to working in
both large and small team environments.Strong experience working on
Agile projects.Knowledge of database design and data
migrations.Strong knowledge of SDLC methodologies and
processes.Excellent communication, presentation, and interpersonal
skills.Bachelor's degree in computer science, related field, or
equivalent.Salesforce Certified AdministratorEagle Creek is an
Equal Opportunity/Affirmative Action Employer.
Keywords: Eagle Creek, Yuma , Salesforce Business Analyst - Remote, Professions , Yuma, Arizona
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