Salesforce Business Analyst - Remote
Company: Eagle Creek
Location: Yuma
Posted on: March 16, 2023
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Job Description:
Job Overview: Eagle Creek, an Atos Company is seeking a
Salesforce.com Business Analyst to support sales and delivery teams
on the Sales Cloud, Service Cloud, Marketing Cloud and force.com
platforms. The ideal candidate will have a background in
identifying application requirements, functional design,
configuration and testing. Duties * Gather and refine requirements
for the creation of functional and technical design. * Conduct and
lead requirements and solution design workshops. * Drive discovery
conversations with our clients' IT staff and business stakeholders.
* Author design and configuration specifications based on client
business and technical requirements. * Define process, create, and
maintain workflow and related documentation * Evaluate client
processes and technologies for the purpose of innovation and
improvement. * Develop and maintain requirements documentation
including RTM. * Provide configuration expertise for validation and
testing. * Work with client user groups to identify and set
priorities for future innovation. * Advise and guide clients
towards best practices in Salesforce.com configuration, workflow,
customization and data validation. * Participate in pre-sales
efforts and strategic project planning as required. * Mentor and
train, formally and informally, lesser experienced resources. *
Develop project-specific training material. * Create and execute
Functional Test Scripts * Conduct training sessions. Desired Skills
* 5+ years in dedicated BA role on CRM consulting and
implementation engagements. * 3+ year dedicated Salesforce.com BA
experience * Deep understanding of Salesforce.com technical
requirements, system configuration, user requirements and all
related policies and procedures. * Salesforce.com Service Cloud
implementation experience. * Knowledge of APEX and VisualForce
development. * Experience with Software Development Life Cycle
methodologies and best practices * Experience in web technologies
like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP * Strong
documentation, prioritization and training skills. * Excellent
customer interface, analytical and problem solving skills. *
Excellent communication and inter-personal skills, accustomed to
working in both large and small team environments. * Strong
experience working on Agile projects. * Knowledge of database
design and data migrations. * Strong knowledge of SDLC
methodologies and processes. * Excellent communication,
presentation, and interpersonal skills. * Bachelor's degree in
computer science, related field, or equivalent. * Salesforce
Certified Administrator Eagle Creek is an Equal
Opportunity/Affirmative Action Employer. Job Location Yuma,
Arizona, United States Position Type Full-Time/Regular Apply
Keywords: Eagle Creek, Yuma , Salesforce Business Analyst - Remote, Professions , Yuma, Arizona
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