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Territory Sales Manager

Company: Autozone
Location: Yuma
Posted on: February 13, 2020

Job Description:

Job Description SUMMARY: AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. RESPONSIBILITIES: - Grows loyalty and trust with customers - Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints - Oversees the customer service, sales and general workings of the stores within their territory. - Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company - Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment - Develops market analysis and action plans for commercial accounts - Develops, maintains, and revises key customer plans - Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. - Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised - Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers - Ensures all company policies, and loss prevention procedures are followed - Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) - Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status - Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. - Follows proper accident procedures - Provides feedback regarding AutoZoner performance - Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment - Ensure all stocking programs are stocked each week per policy - Ability to work all the hours (of operation) that we are open for business - Performs other related duties as required REQUIREMENTS: - Minimum three years of related experience in outside sales (automotive industry a plus) . - Direct or indirect experience managing and leading people. - Relentless pursuit of new profitable business and penetration of current accounts - Ability to create and execute customer development plans. - Ability to analyze sales reports and take appropriate action. - Understanding of P & L statement and gross profit. - Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success. - Excellent customer service skills - Minimum 50% travel w/ some overnight.

Keywords: Autozone, Yuma , Territory Sales Manager, Sales , Yuma, Arizona

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